The launch of PlayStation 5 has been one of the most anticipated of the year, as it is the new generation console of Sony with incredible graphics and future exclusives.

However, it seems that users are dissatisfied with the official store of Sony Mexico by putting the PlayStation 5 along with its accessories.

Obviously, gamers anxious they did not miss the opportunity to make their purchase that promised a juicy 30% discount on both PlayStation 5, like in PlayStation Digital Edition.

Upon making the payment, they received a confirmation email from the company, but were later notified that their purchases were canceled for no reason.

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This situation has led users to complain on social networks, and even the hashtag #SonyMexicoNoCumple has become a trend in recent hours.

According to screenshots and reports shared by users, Sony Mexico canceled all these orders without respecting the published offer.

Given this fact, many have mentioned the Profeco to shore Sony to respect the price established in the beginning.

For now, Sony Mexico It has not commented on the matter, but we will be aware of new details to know what will happen with the canceled purchases.

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Did the same thing happen to you with PlayStation 5?