Microsoft investigating networking issue impacting multiple services, affecting global users.
Microsoft Corp (MSFT.O) reported on Wednesday that they were investigating a networking issue that had impacted multiple services, including their popular Teams and Outlook platforms. Outage reports indicated that the issue had affected thousands of users globally, with the highest number of incidents being in India and Japan. Microsoft did not disclose the exact number of users affected, but data from the outage tracking website Downdetector showed over 3,900 incidents in India and over 900 in Japan.
The outage had caused users to be unable to exchange messages, join calls or use any features of the Teams application. Consequently, the hashtag #MicrosoftTeams was trending on Twitter as users shared updates about the service disruption. Microsoft Teams is used by more than 280 million people globally and is an essential part of daily operations for businesses and schools. Other services that were affected include Microsoft Exchange Online, SharePoint Online, and OneDrive for Business.
Microsoft has identified the potential networking issue and is reviewing telemetry to determine the next troubleshooting steps. It is unclear when the issue will be resolved, but Microsoft is likely working to fix the issue as quickly as possible. The outage has caused major disruption to businesses and schools that rely on the service for their daily operations. Microsoft is committed to The Thomson Reuters Trust Principles and will be working to ensure that the issue is resolved soon.