A good broadband connection had been drawn to the village of Aberhosan in Wales, but a year and a half ago, a godfather began to happen. Every morning, exactly seven o’clock, the connection was different.
Resented residents naturally complained about this to Openreach, the company responsible for internet connections, writes, among other things: BBC.
A strike team of Openreach engineers was sent to the scene, but they found nothing wrong with the network.
Engineers visited the site several times and some of the cables were even replaced to fix the fault. No effect.
Engineers as a detective
Eventually, a local technician enlisted the help of Openreach’s leading team of telecommunications engineers.
They did the tests for several days, but no fault was found.
However, the theory of the possible cause of the fault began to develop in the heads of the engineers who had thrown themselves into secret police.
Whether the reason is SHINE (single high-level impulse noise). It is a noise pulse that is known to occur and can interfere with a broadband network.
One morning the engineers set out to walk around the village, in whipping rain, at six in the morning, carrying a spectrum analyzer.
– At exactly seven o’clock, the device detected a major electronic disturbance in the village, according to an Openreach release.
– The origin of the electronic noise was traced to one house in the village. It turned out that the resident turned on his old television every morning at 7 a.m. and that in turn knocked down the entire village’s broadband connection.
Old TV owner embarrassed
The occupant of the house, who, for understandable reasons, did not want to name the public, was very embarrassed. He promised never to use his old TV again, which he had also bought used.
Since then, Aberhosan’s broadband has worked flawlessly.
Chief Engineer for Openreach Wales Suzanne Rutherford says that these types of disorders are surprisingly common.
“Any device with electronic components can affect a broadband connection, such as outdoor lights, microwave ovens, surveillance cameras,” says Rutherford.