The gaming division of the Japanese firm, Sony Interactive Leisure, introduced in a brief assertion that it “strives to make sure a excessive stage of buyer satisfaction” and that it’s going to supply prospects a full refund of the worth of the sport.

Shares of Polish developer Cyberpunk, CD Projekt, plummeted by as much as 20% on Friday, earlier than partially recovering losses.

The corporate’s market worth has fallen by about $ 1.4 billion for the reason that recreation’s launch on December tenth.

Analysts say it is extremely uncommon for a console to get rid of an AAA recreation as a result of high quality points.

Since its launch, Cyberpunk has drawn fierce criticism from players a few multitude of bugs and efficiency points on older consoles, equivalent to Sony’s PlayStation 4 and Microsoft’s Xbox One.

Reviewers stated they might solely play on the pc earlier than launch, not on consoles.

The SF recreation was one of the crucial anticipated titles of 2020, as a result of industry-wide publicity and its developer’s previous success.

CD Projekt is similar studio behind The Witcher 3, which some critics say is likely one of the greatest video games of all time. However the graphics wanted for the Cyberpunk recreation made the sport run into issues on older gadgets. Individuals who play the sport on PS4 and Xbox One have discovered that it typically crashes, whereas the textures load arduous, whereas the faces of the characters that can’t be used are typically blurred.

“It is not a straightforward resolution, however they made the correct transfer,” stated Steve Bailey, chief gaming analyst at analysis agency Omdia.

“This title has been eliminated for concern that not solely the buyer is upset with the standard of the sport, but in addition due to the potential harm to the console’s model,” Bailey added.

On Monday, CD Projekt introduced that it’s going to supply prospects refunds in the event that they purchased the sport on older consoles and usually are not happy with it. The corporate additionally apologized for not displaying how the sport works on these gadgets earlier than releasing it and stated it should launch updates within the subsequent few months.

Sony has been criticized after beforehand rejecting requests to return digital copies of the sport. The PR blunder has now led to Sony providing full refunds to gamers who purchased the sport.

CD Projekt introduced in an announcement on Friday that “they’re working arduous to carry Cyberpunk 2077 again to the PlayStation Retailer as quickly as doable.”