We recently told you about one lawsuit an Xbox user filed against Microsoft, because the console controls present drifting (A problem that since last year has the Nintendo Switch in the middle of the controversy).
The user filed the lawsuit since April, but expanded it in October to include signs directed at the controls Elite Series 1 and 2, and one of the main claims is that Microsoft sells this line saying that it is the most advanced controls in the world and that they offer a superior precision.
It is perhaps in response to this demand that Microsoft decided to make an ad on the official Xbox support site, regarding the warranty of the controls Elite Series 2.
The company claims to be aware that a small fraction of its customers have expressed dissatisfaction derived from mechanical failures presented on these controls, so now the guarantee Elite Series 2 will be extended from 90 days to one year.
‘We have received news that a small percentage of our customers are experiencing mechanical problems when using their Xbox Elite Wireless Controller Series 2. To ensure your satisfaction, we will extend the warranty coverage period on Elite Series 2 controls 90 days to one year, from the date of purchase ‘reads the ad.
It is worth noting that this extension applies retroactively to all Elite Series 2 controls sold to date, that is, if you bought one before this announcement and it has already broken down and you are located within the period of one year from the day you purchased it, you can make valid the warranty.
But also, if within this same period of one year the control has already broken down and the repair with Microsoft cost you, the company will do a refund before October 31.